Technology Product Specialist – Nordhavn

Specsavers

Job title:

Technology Product Specialist – Nordhavn

Company:

Specsavers

Job description

Please be aware that this mainly positioned in our Northen Europe Support Office but can also be based in other Specsavers offices in the Norten Europe region.At Specsavers, we’re dedicated to making eye and hearing care accessible to all. As pioneers and a global leader in innovative technologies, we help people optimise their vision and hearing. We foster your expertise, welcome you into a supportive family, and propel your growth. Grounded in our collaboration, curiosity, courage, and compassion values, we strive to challenge the status quo and invite you to team up with us.To strengthen our Northern Europe Technology team, we’re searching for a proactive and detail-oriented Product Specialist to help optimise our digital tools and processes across the region.Your roleAs our Product Specialist, you’ll be part of a team responsible for continuously improving how our digital products deliver real value to the business. You’ll work at the heart of where technology meets day-to-day operations – helping to turn complex challenges into practical, impactful solutions.You’ll be the go-to expert on your product(s), ensuring they support our business needs today and evolve to meet the needs of tomorrow. You’ll collaborate across technology and business teams to drive high-quality, fit-for-purpose solutions.Your primary tasks and responsibilities include, but are not limited to:Acting as a subject matter expert on your product’s functionality, integrations, and role in business processesTranslating business needs into clear, structured requirements and user stories for technical teamsSupporting backlog refinement and sprint activities to ensure product priorities are well understood and deliver real valueCollaborating with testers and developers to define and validate acceptance criteria and usabilityMaintaining strong working relationships with vendors and third-party providers, ensuring quality and alignmentHelping document key product knowledge and communicating upcoming changes across teamsEnsuring transparency and shared understanding between technical and non-technical stakeholdersContinuously contributing to improving team ways of working and product outcomes through knowledge sharing and reflectionIn the role of Product Specialist, you’ll report directly to the Technology Product Manager.Some occasional travel (2-3 times a month) within Northern Europe may be expected in this role.Your new teamAs a Product Specialist, you’ll be part of our Northern Europe Technology team – a diverse group of professionals including Scrum Masters, Technical Product Owners, and other digital specialists. Together, we support a wide range of digital solutions across five countries, collaborating closely to improve systems that enable our teams to deliver great customer care.Some of us have grown our careers within Specsavers, while others bring valuable experience from outside. What connects us is a shared focus on adding real value and making things work better – for our users, our customers, and our colleagues.We believe in flexibility, collaboration, and staying curious. You’ll join a team that works both remotely and from our regional support offices, where we make time to connect and learn from one another.Join our global team of friendly, talented, and passionate colleagues. Enjoy a competitive salary package with perks such as pensions, (health insurance), free eye care vouchers, and more.Grow in your role with free access to online learning, monthly one-on-one discussions with your manager, personalised development plans, and increased responsibility.We offer a fun work environment with great coffee, laughter, table tennis tournaments, birthday surprises, holiday celebrations, virtual Friday quizzes, and more.Your qualificationsWe’re looking for someone with a curious mindset and a collaborative approach – someone who enjoys solving problems and turning complex needs into clear, workable solutions. If you’re proactive, thoughtful in your communication, and eager to make a difference, you could be a great fit.To thrive in this role at Specsavers, you’ll likely bring some of the following experience and skills:Experience analysing business needs and supporting data-driven decisionsComfortable working with external partners and managing vendor relationshipsAble to translate requirements into clear, structured documentationConfident communicating with colleagues across different teams and rolesFamiliar with Agile ways of working and flexible to changing prioritiesUnderstanding of system documentation and IT collaborationOn a more personal note, being detail-oriented and open to learning is especially valuable in this role. We believe a pragmatic, inclusive mindset – focused on collaboration and continuous improvement – makes a real difference here.Your developmentWithin 3 months, you’ll:Be onboarded and build your network within Specsavers NEGain understanding of the company, the role and the expectationsSupport/work on delivering value into our Business according to your Product roadmap and annual plan together with the Clinical Technology teamWithin 6-12 months, you:Run, plan, and manage deliveries with the Clinical Technology team, business stakeholders, and vendors.Understand your Product’s key functionality, integrations, and role in business processesCan be the go-to-person for the product owner, the team, as well as external parties and/or vendors for details on the product.Further development:We have a strong focus on your personal development plan to make sure that your competencies and skills continue to be best in classYou can choose a career path within Specsavers you perceive as your personal journey.You can grow professionally in an organisation that recognises your skills and personality.Curious to learn more? Then apply todayTo apply, please send us your CV using the button below. We want to respect your time, so including an application letter is optional. Feel free to apply as soon as possible.Please avoid including any photos or references to your age in your CV. It contributes to a fairer and more unbiased assessment.We review CV’s and call in for interviews continuously and in standard, our recruitment process consists of a screening, 2-rounds of interviews including a personality assessment feedback.If you’re interested in learning more about the incredible team you’ll be joining and our shared goals as a family business, visit our pages: , and .Diversity & Inclusion at SpecsaversSpecsavers will consider all qualified applicants for employment without regard to race, colour, religion, sex, age, national origin, disability, veteran status, sexual orientation, gender identity, or any other legally protected factor.In line with our commitment to diversity, equity, and inclusion, we integrate these principles into all aspects of our work, from product development to team building.Om Louis NielsenLouis Nielsen startede med en enkelt butik i Aalborg tilbage i 1978. I 1994 blev han udstødt af optikerbranchen, da han nægtede at rette ind efter den overpris forbrugerne blev tvunget til at betale. Louis Nielsen mente, at alle borgere havde ret til et par briller til en rimelig pris.Louis Nielsen er Danmarks Bedste Arbejdsplads for tredje år i trækVi er utroligt stolte af at fortælle, at vi igen er blevet kåret som Danmarks Bedste Arbejdsplads 2024. Førstepladsen siger næsten det hele selv, men vi vil alligevel gøre opmærksom på hvorfor vi vandt: Mere end 88% af vores kolleger mener helt oprigtigt, at Louis Nielsen er et fremragende sted at arbejde.

Expected salary

Location

Aalborg, Nordjylland

Job date

Wed, 09 Jul 2025 05:15:11 GMT

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