Teleappointer

At World Fuel Services, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.

This is a 100% sales focused and target driven business-to-business (b2b) role consisting of cold calling and lead generation with a view to making appointments for the sales exec’s. You will communicate via telephone and email. As the role involves introducing the Company to the potential client for the first time creating an excellent first impression is imperative. You will be responsible for lead generation and opening the door for Sales Exec to bring new clients on board.

Responsibilities will include:

• Liaise with Field Sales Executives on a daily basis to discuss updates, plans and targets
• Correctly qualify the company and ensure reaching decision makers
• Call prospects to arrange meetings for your Sales Execs within your designated postcode area
• Influence and convince prospects to meet with a Sales Exec by delivering a professional sales pitch discussing Kinect Energy’s services and products. 
• Provide prospects with required information in professional format with a view of Kinect Energy’s services and company history.
• Build relationships with the Decision Makers, diarizing call backs and cancellations
• Resilience and the capacity to grow adapt to an ever-changing work environment.
• Maintain and update the company data base with accurate information on a daily basis.
• Update the Sales Execs’ calendar with all new meetings and meeting cancellations
• Prepare and produce reports when required.
• Achieve all daily, weekly and monthly KPI’s
• Provide support to new employees and provide on the job training where required encouraging new team members to thrive within the business.
• To attend and fully participate in on-going training and development, regular performance reviews, monthly one to one meetings and company appraisal system.
• Contribute to overall team effort to ensure company new business targets are consistently achieved.
• Carry out any other reasonable duties as required by the company
• Adhere to the company and department standards, policies and procedures.
• Adhere to the policies and procedures to attain and maintain the required competency level to perform the role and, in particular, to promote a culture where customers are treated fairly, with openness and honesty.
• Apply company values in all day to day activities.
• Understand the health, safety, environmental & associated legal requirements that are relevant to our work and comply with these. Actively promote issues regarding health, safety & the environment.

PERSON SPECIFICATION (BACKGROUND AND SKILLS):

• Previous sales experience e.g. telesales, cold calling, B2B 
• Excellent customer service skills
• Strong IT skills 
• Negotiation skills 
• Strong interpersonal skills
• Can use your own initiative 
• Highly motivated- the desire to progress

Please note that by submitting an employment application you consent to World Fuel Services processing your information for this role and potentially for future employment opportunities, in accordance with applicable laws. To learn more about how we protect and/or process personal information, please visit the WFS Privacy Center at: https://www.wfscorp.com/en/privacy-center.

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