Advice Caseworker Debt Specialist

Location:

Bradford (BD3) – West Yorkshire, North East, United Kingdom

Salary:

Up to £28,957.50 per annum

Type:

Contract

Start Date: 

ASAP

Contract Period: 

Contract

Main Industry:

Search Charity Jobs

Advertiser:

Ad Warrior

Job ID:

132449825

Posted On: 

17 November 2025

Advice Caseworker – Debt Specialist

Location: Bradford / Hybrid

Salary: Up to A£28,957.50 per annum

Vacancy Type: Fixed Term Contract until March 2027 (With the possibility of an extension), Full Time

Closing Date: 8 th December 2025

Our client has been a beacon of hope since 1844, part of a vibrant international Christian movement working in 153 countries. They are dedicated to tackling poverty in all its forms by offering practical, person-to-person support to those in need. Their mission is rooted in dignity, compassion, and respect – serving anyone, regardless of faith, race, gender, or background.

Are you passionate about making a difference in people’s lives through expert debt advice and support?

Do you want to work for a values-driven organisation that puts compassion and dignity at the heart of its services?

The Role

They are seeking a dedicated Advice Caseworker (Debt Specialist) to join their team in Bradford. This is a fantastic opportunity to contribute to a vital community service, helping individuals and families navigate financial challenges and access the support they need.

As an Advice Caseworker, you will:

* Deliver specialist debt advice and income maximisation support.
* Provide triage assessments and advice at first contact, streamlining access to appropriate services.
* Work across outreach venues and via phone, offering guidance on benefits, housing, budgeting, and debt resolution.
* Liaise with creditors, produce financial statements, and advocate for clients.
* Maintain accurate case records using Advice Pro and contribute to service improvement under the BMDC Advice Contract.

Skills and Qualifications

Essential:

* Experience delivering debt advice and managing a caseload.
* Strong communication and negotiation skills.
* Ability to work independently and manage time effectively.
* Willingness to work towards becoming a Debt Relief Order Intermediary if not already qualified.
* Commitment to continuous professional development.
* The successful candidate will be required to undergo an enhanced DBS check before commencing employment.

Desirable:

* CertMap qualification or willingness to obtain it.
* Experience in benefit and housing advice.
* Knowledge of MaPS, FCA, and AQS regulatory frameworks.
* Ability to produce statistical reports and conduct case audits.

A full UK driving licence and access to your own transport is required.

Why Join Them?

You’ll be part of a supportive, mission-driven team committed to making a difference in communities across the UK. They offer flexible working, opportunities for professional development, and a chance to contribute to meaningful projects.

If you feel you are a suitable candidate and would like to work for this reputable organisation, please proceed through the following link to be redirected to their website to complete your application.

svp.ciphr-irecruit/Applicants/vacancy/264/Advice-Caseworker—Debt-Specialist

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