Dynamite Recruitment
Job title:
Customer Service
Company:
Dynamite Recruitment
Job description
Customer Service AdvisorLocation: Hybrid/Portsmouth (After probation, 3 days from home, 2 days in-office)
Salary: £26,210 (Rising to £30,300)
Start date: 16th June or 23rd JuneHours: 40 hours per week (Shift rota between 7:15AM – 8:45PM)
Monday to Sunday with one weekend on and the next off.Why Join Us?
We are offering a fantastic opportunity with excellent benefits:
- Salary Progression: Starting at £26210 rising to £30K
- Generous Holiday Allowance: Starting at 28 days, rising to 38 days depending on service length
- Employee Benefits:
- Cycle-to-work scheme
- Health & Wellbeing Programme
- Gym membership discounts
- Pension
- Discounts on travel & medical insurance products
- Onsite canteen
- Free car parking
- Simply Health cover (optical, dental, and medical)
- Employee Assistance Cover (including optical)
- Hybrid Working: Equipment provided for home office setup
About the Role:
Dynamite Recruitment is proud to be partnering with a UK-based service provider to recruit for Customer Service Advisors/Call Handlers to join a specialist team. This is a dynamic role where no two days are the same! You’ll be tackling a variety of customer inquiries in a fast-paced environment.Key Responsibilities:
- Manage client enquiries via email and phone
- Provide customers with timely updates and resolutions
- Prioritize tasks based on urgency and deadlines
- Liaise with internal and external third parties to manage expectations
- Complete high volumes of important administrative tasks
- Handle challenging situations with professionalism and care, including vulnerable customers
- Ensure compliance with all procedures and regulations
Skills & Experience:
The ideal candidate will:
- Have previous call handling, call centre, or customer support experience
- Be able to support customers from start to finish
- Demonstrate excellent communication skills
- Be comfortable multitasking under pressure
- Have strong administration skills
- Be proficient in Microsoft Office
Interested?
Submit your CV now to be considered for this exciting opportunity. We look forward to hearing from you!
#evergreen
Expected salary
£26210 per year
Location
Portsmouth
Job date
Fri, 30 May 2025 22:24:04 GMT
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