PPHE Hotel Group
Job title:
Guest Service Host
Company:
PPHE Hotel Group
Job description
Guest Service Host – Park Plaza WestminsterAt Park Plaza, we believe in providing a hotel experience that is tailored to the individual and their needs. As our Guest Services Host/ess, you are the first and last person our guests call. Your helpful, can-do approach and passion for great service will create an amazing impression each and every time.As a Guest Services Host/ess, you will receive:
- Salary: £12.65 per hour plus incentives
- Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service!
- Heavily discounted hotel room rates in Europe (extends to the Radisson Hotel Group and family & friends)
- 50% F&B discount at our restaurants and bars (for your whole party)
- Two free meals per day – including days off if you wish to come in!
- Access to 40% of your pay before payday through Wagestream!
- Recommend a Friend scheme – £750
- BenefitHub – Discounted prices at hundreds of online and high street stores, supermarkets, major retailers, attractions, restaurants and cinemas.
- Vitality at work scheme with great gym discounts & more
- Ride to Work Scheme & free local cycling lessons
- Travel season ticket loans *
- 24/7 access to our Employee Assistance Programme
- Rotas published at least two weeks in advance (if applicable)
- Departmental productivity and service incentive schemes *
- Uniforms provided (if applicable) & free dry cleaning
- Annual Staff parties and events
- Company pension plan & award-winning training
The ideal candidate for the Guest Services Host/ess role will:
- Have excellent interpersonal skills and the ability to connect with others
- Manage requests promptly, helpfully, politely and with a caring attitude
- Possess a good command of English and excellent communication skills
- Share our values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care
- Have previous experience as a Switchboard Operator or Guest Services Host/ess
Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.Park Plaza. Be part of it.
Expected salary
£12.65 per hour
Location
London
Job date
Fri, 30 May 2025 22:24:35 GMT
To help us track our recruitment effort, please indicate in your email/cover letter where (vacanciesin.eu) you saw this job posting.