Medical Secretary – Nephrology

Job title:

Medical Secretary – Nephrology

Company:

NHS

Job description

The purpose of this post is to provide a comprehensive secretarial service to the consultants and the wider team of the Nephrology Department.The successful candidate will be expected to work with the minimum of supervision, using their own initiative, and will carry out the duties in such a way as to make a direct and positive contribution to the organisation.NHS experience not essential as full training will be given but it is expected the candidate would have office/typing experience.Main duties of the jobMain duties of the job include:To provide a comprehensive secretarial service to consultants and speciality teams including the following:Transcribing (audio typing) letters on behalf of the clinical team and arranging appropriate follow up arrangements.Managing the creation, reduction and cancellation of clinic templates on behalf of clinicians.Liaising with all service users (patients, GPs, other Trusts) via the telephone and email, relaying messages to clinicians and responding to queries in a timely manner.To manage and maintain 18 week pathways including tertiary referrals to external trusts and ensure these are accurately recorded on PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway.Other general administration duties relevant to the role as listed in the job descriptionAbout usLiverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities – from birth and beyond.For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women’s Hospital specialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.For roles at Liverpool Women’s, visit their careers page.Date posted05 March 2025Pay schemeAgenda for changeBandBand 4Salary£26,530 to £29,114 a year per annumContractPermanentWorking patternFull-timeReference number287-RMED-70-25Job locationsSouthport HospitalTown LaneSouthportPR8 6PNJob descriptionJob responsibilitiesMain duties of the job include:To provide a comprehensive secretarial service to consultants and speciality teams including the following:Transcribing (audio typing) letters on behalf of the clinical team and arranging appropriate follow up arrangements.Managing the creation, reduction and cancellation of clinic templates on behalf of clinicians.Liaising with all service users (patients, GPs, other Trusts) via the telephone and email, relaying messages to clinicians and responding to queries in a timely manner.To manage and maintain 18 week pathways including tertiary referrals to external trusts and ensure these are accurately recorded on PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow-up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway.Other general administration duties relevant to the role as listed in the job description Job descriptionJob responsibilitiesMain duties of the job include:To provide a comprehensive secretarial service to consultants and speciality teams including the following:Transcribing (audio typing) letters on behalf of the clinical team and arranging appropriate follow up arrangements.Managing the creation, reduction and cancellation of clinic templates on behalf of clinicians.Liaising with all service users (patients, GPs, other Trusts) via the telephone and email, relaying messages to clinicians and responding to queries in a timely manner.To manage and maintain 18 week pathways including tertiary referrals to external trusts and ensure these are accurately recorded on PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow-up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway.Other general administration duties relevant to the role as listed in the job descriptionPerson SpecificationQualificationsEssential

• Educated to GCSE/O Level standard/equivalent or higher
• RSA/OCR Typing/Word processing Level 3 or equivalent
• RSA/OCR Audio typing Skills Level 3
• Secretarial Qualification or equivalent experience

Desirable

• ECDL or equivalent
• Shorthand

ExperienceEssential

• Excellent I.T. skills with knowledge and experience of all Microsoft office packages
• Experience working in an NHS office environment as a medical secretarial
• Knowledge of medical terminology

AttributesEssential

• Capability to adapt to most situations
• Eager to learn
• Ability to maintain control of stressful/sensitive situations

SkillsEssential

• Ability to communicate professionally at all levels in a helpful courteous manner. First Class Communication Skills
• Excellent Organisation Skills
• Excellent Word Processing and Keyboard Skills
• Ability to organise workload effectively and prioritise to meet deadlines
• Experience or supervising and motivating a team
• Time Management Skills
• Excellent interpersonal and influencing skills

Desirable

• Knowledge of internal PAS system
• Understanding of Trust internal policies as appropriate

Person SpecificationQualificationsEssential

• Educated to GCSE/O Level standard/equivalent or higher
• RSA/OCR Typing/Word processing Level 3 or equivalent
• RSA/OCR Audio typing Skills Level 3
• Secretarial Qualification or equivalent experience

Desirable

• ECDL or equivalent
• Shorthand

ExperienceEssential

• Excellent I.T. skills with knowledge and experience of all Microsoft office packages
• Experience working in an NHS office environment as a medical secretarial
• Knowledge of medical terminology

AttributesEssential

• Capability to adapt to most situations
• Eager to learn
• Ability to maintain control of stressful/sensitive situations

SkillsEssential

• Ability to communicate professionally at all levels in a helpful courteous manner. First Class Communication Skills
• Excellent Organisation Skills
• Excellent Word Processing and Keyboard Skills
• Ability to organise workload effectively and prioritise to meet deadlines
• Experience or supervising and motivating a team
• Time Management Skills
• Excellent interpersonal and influencing skills

Desirable

• Knowledge of internal PAS system
• Understanding of Trust internal policies as appropriate

Expected salary

£26530 – 29114 per year

Location

Southport, Merseyside

Job date

Fri, 07 Mar 2025 07:54:05 GMT

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