Sr. Product Manager Technical – 12months maternity cover, EU INTech Consumer Circularity

DESCRIPTION

Come join our EU International Technology (INTech) team! We are seeking a passionate and innovative Sr. Product Manager – Technical (PMT) to own, define and deliver initiatives for “Circular Demand”, one of our EU big rocks within EU INTech Consumer Circularity.

The mission of INTech Consumer Circularity is to become the top destination for customers to get maximum value from items they own, for as long as possible, and with direct environmental/financial benefits. Consumer Circularity is about making sure that products and their related materials keep creating value in the economy for as long as possible before reaching landfills, hence minimizing the environmental impact directly related to products consumers buy. This is one of the most strategic and complex shifts for the retail industry, which is fueled by EU consumers, but also via compliance mandates e.g. through environmental badging.

Within “Consumer Circularity”, the goal of the “Circular Demand” charter is to influence customer purchasing behavior and help them shift buying patterns to ‘more’ long-lasting and sustainable selection through meaningful interactions at any point of the purchase journey. This space is new and exciting for Amazon to champion beyond the regulatory requirements around Circular Economy in EU with the potential of scaling it WW. It touches end consumer experience, as well as seller and vendor experience with a direct impact on the P&L.

This is a role for a strategic thinker and a seasoned CX practitioner. As product owner, your work will span the full product lifecycle, from identifying customer needs, to developing product strategy, goals, and backlog, to experimentation, evaluating results, and launching. You will work in close partnership with our software engineers, business and operations stakeholders, and worldwide partner technical teams to define and deliver end-to-end customer experiences. Our space has some challenging problems, and a number of complex tech partnerships, and hence requires someone who is deeply technical, adept at building relationships, and comfortable with a high degree of ambiguity.

You do get ‘product’. You understand that a successful product needs to solve meaningful problems for our customers, for our business, and for our technology. You are a good fit if:

• You can raise the bar on customer-obsessed thinking, at an EU and global scale.
• You can crisply communicate your ideas and vision to all levels of the company, both verbally and in writing.
• You thrive on data, a statement that is not supported by data is just another opinion.
• You are brave, have persistence and grit, never hesitate to challenge the status quo.
• You are curious, can dive into technical detail, and ask engineers insightful questions about the services and systems you influence.
• You are a self-starter who is able to work in an environment of high complexity and ambiguity.
• You think long-term, can balance diverse and conflicting customer needs, and converge on outcomes that earn customer loyalty.
• You break down the big picture into actionable goals and deliver them.

Successful applicants will have experience delivering products, leading cross-functional teams, and communicating to a large number of diverse stakeholders.

#techleader #productleader

We are open to hiring candidates to work out of one of the main EU INTech locations including (but not limited to) Paris, Luxembourg, or Madrid.

Key job responsibilities

You will be responsible for:

• Articulating product vision and value proposition for the charter.
• Working backwards from EU customers to build, manage, and deliver the charter roadmap.
• Working with Amazon leaders globally to define solutions for EU needs
• Influencing technical priorities and business strategy through data-driven contributions, working directly with business stakeholders, engineering managers, engineers, and designers.
• Driving product discussions as well as commissioning market research, usability studies, and focus groups.
• Developing product plans with clear measurable success criteria, using mechanisms and metrics for KPIs, funnels, conversion, and awareness.
• Supporting branding and marketing of your product.

BASIC QUALIFICATIONS

Bachelor’s degree

Experience owning/driving roadmap strategy and definition

Experience with CX feature delivery and tradeoffs of a product

Experience in technical product management, program management or engineering

Experience with end to end product delivery

Experience leading engineering discussions around technology decisions and strategy related to a product

Experience influencing business decisions using data

PREFERRED QUALIFICATIONS

Experience working directly with Engineers on product enhancements

Experience in project management methodologies, business analysis, or process improvement

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