University College London
Job title:
Student Support and Wellbeing Manager (Mental Health and Wellbeing)
Company:
University College London
Job description
About usStudent and Registry Services is one of the larger Professional Services divisions at UCL, providing essential services to UCL’s 50,000 students, 160,000 applicants and for supporting academic departments and administrative staff in delivering a high-quality student experience.UCL Student Support and Wellbeing Services (SSWS) provides information, advice and welfare support for all registered students, including delivery of related student events.About the roleThe Student Support and Wellbeing Manager (Mental Health and Wellbeing) provides leadership, management and effective operation of the mental health and wellbeing support provision for UCL students. They are responsible for managing a team of skilled professionals who deliver non-therapeutic support, provide advice and guidance to students and respond to student of concern matters within the UCL community. They work closely with colleagues in Student Support and Wellbeing and across the UCL community to promote an understanding of inclusive practice, disability and wellbeing issues.If you have any queries about the role, please contact Chilima Sianyeuka – Head of Student Support and Wellbeing (DMHW) at:If you have any queries about the application process, please contact Passant Khalifa- Senior Recruiter at:About youApplicants must have substantial knowledge of the Higher Education sector; in particular, of student services management and administration, both undergraduate and graduate and both UK and international. You will have expert knowledge and understanding of SFE and Research Councils and other funding bodies’ Disabled Student Allowance processes as well as a comprehensive knowledge of disability and equality legislation and will be able to demonstrate their commitment to keeping up to date with changes to such legislation.Applicants must have excellent people management skills combined with excellent interpersonal skills and will be experienced in managing all aspects of the student/client relationship. You must also have both a full understanding of and the ability to demonstrate best practice in safeguarding.What we offerAs well as the exciting opportunities this role presents, we also offer some great benefits some of which are below:
- 41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)
- Additional 5 days’ annual leave purchase scheme
- Defined benefit career average revalued earnings pension scheme (CARE)
- Cycle to work scheme and season ticket loan
- Immigration loan
- Relocation scheme for certain posts
- On-Site nursery
- On-site gym
- Enhanced maternity, paternity and adoption pay
- Employee assistance programme: Staff Support Service
- Discounted medical insurance
Visit to find out more.Our commitment to Equality, Diversity and InclusionAs London’s Global University, we know diversity fosters creativity and innovation, and we want our community to represent the diversity of the world’s talent. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong.We therefore particularly encourage applications from candidates who are likely to be underrepresented in UCL’s workforce.These include people from Black, Asian and ethnic minority backgrounds; people with disabilities; LGBTQI+ people; and for our Grade 9 and 10 roles, women.Available documents
Expected salary
Location
North West London
Job date
Sat, 24 May 2025 03:46:53 GMT
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